Featured · Platforms
ServiceNow bundled the AI. It did not bundle the bill.
Now Assist ships inside all three of the new tiers and meters against a pool. The top-up rate is unpublished, and negotiable only before the signature.
· 3 min read

AI Agents · Private company
The enterprise AI assistant that answered employee IT requests before the platforms did. ServiceNow bought it for $2.85 billion in December 2025 and now ships it inside every tier.